Process

---

Initial claim documentation is received and reviewed to understand the reported cause of loss, affected areas, and mitigation activities performed.

Mitigation invoices, drying logs, moisture readings, photographs, and related documentation are evaluated for completeness and internal consistency.

Mitigation scope and methodology are compared against applicable industry standards including IICRC S500 and S520 guidelines.

Equipment usage, demolition scope, and billing are evaluated to determine whether charges are technically justified and properly documented.

A written report is prepared outlining observations, discrepancies identified, and professional recommendations.